Social Care Council - App Release 1 Testing Feedback

1. Which of the following best describes your involvement with social work or social care?

Social care worker Social worker Social work student Manager (social work/social care) Tutor/education provider (social work/social care) Organisation representative (social work/social care) Service user Carer Other

2. Which of the following best describes the social work or social care service that you work in?

Please select a service from the drop down list

3. What is your email address?

4. What type of device did you download the app onto?

IOS e.g. IPhone, IPad Android e.g. Samsung, Amazon fire, Google Pixel Nokia, Lenovo etc

Please indicate your device model and name.

5. Did you have any issues with accessing the app?

Yes No

If yes – please describe what happened.

6. Please select the features you tested as part of the user testing? (Select all that apply)

Login as a registrant (Using username and password provided) View fee date/status Update your personal details (title, first name, last name, DOB) Use Postcode lookup feature to update your postcode Update password View certificate Check that you received and can view notifications Send an enquiry to registration team Call support Logout Login to check if it remembers password Access and view standards, policies and resources

If you found any of the above features difficult to complete – please explain why and describe what happened?

7. Did you understand how to navigate through the app’s different sections/features?

Yes No

If no, which areas were difficult to navigate or unclear. Please explain why – what happened?

8. Were the buttons or options on the screen visible and easy to read and access?

Yes No

If no, which buttons or options were hard to view or access? Please explain why and what happened?

9. Did you like the design (look and feel) of the app?

Please explain further.

10. What was your overall experience of testing release 1 of the App?

Excellent Good Not sure Average Poor

Please explain further e.g. Did you like what you saw so far? Was there anything about the current app features that frustrated you and why?

11. If you wanted help while testing the app, was it easy to find?

Yes No

If no, what kind of help would you have liked to see?

12. Please use this section to share any further feedback or comments.

Social Care Council - App Release 1 Testing Feedback

App Testing Feedback Survey