Accessibility statement for NI Government Citizen Space

This accessibility statement covers both NI Government Citizen Space Websites.

These websites are managed by the Department of Finance in the Northern Ireland Civil Service. We want as many people as possible to use these websites.

The software is designed and controlled by our supplier, Delib. They are responsible for the overall look and feel of the pages on our websites. The majority of content is added by NI Government users.

How accessible this website is

Delib does not control the content added to both websites but does develop and test the software to support:

  • Zooming in up to 200% without text spilling off the screen.
  • Navigating the websites by using just a keyboard.
  • Navigating the websites using speech recognition software.
  • Listing to both websites by using a screen reader.

Content that has been added that is not fully accessible may be listed on this page as a non-conformity, or details may be given alongside the inaccessible content.

Delib is committed to making the software accessible.

Delib test the software against the Web Content Accessibility Guidelines V2.2 AA standard. Improvements to the software are released regularly. Any changes made to the software as a part of that process are tested internally in advance of release for compliance with the Web Content Accessibility Guidelines V2.2 level AA.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 3 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or you think that we’re not meeting accessibility requirements, please contact us.

For further information regarding Citizen Space or any consultations or surveys, please contact the NI Government Citizen Space team by email at or by telephone on 02890256761.

Enforcement procedure

If you have made a complaint regarding this website’s accessibility and you are not happy with the response you have received, you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.

Technical information about website’s accessibility

The Department of Finance and Delib are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 ( AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We have not identified any areas of the website that are non-compliant with the regulations and are not otherwise covered by exemptions. If you find an issue that we have yet to identify, please contact us using one of the routes described in the 'Reporting accessibility problems with this website' section of this accessibility statement.

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some PDFs that are uploaded on to the site for supporting information by users are not fully accessible. Where it is reasonably practicable, we (Department of Finance) actively advise users to make PDFs accessible if possible, as well as recommending that alternative accessible formats of the information are also uploaded.

3rd Party content

Activities hosted on the site may include uploaded third party content or external links which we have no control over. The accessibility regulations do not require us to manage these kinds of content but if you have a problem with any of the content hosted on our websites please contact us via the contact details listed above and we will try to help.

Online maps

Our service may include the uploading or referencing of online maps to show certain geographical information. These are not for navigational purposes and are exempt under the regulations. If you require the information presented in an online map in a different format, please contact us to discuss reasonable adjustments.

At this time, we have not identified any other content that is not within scope of the accessibility regulations.