The Public Health Agency, in association with The Consultation Institute (TCi), offers a series of three carefully prepared, interactive webinars on topical issues relating to Personal and Public Involvement (PPI) in Health and Social Care.
The programme, in one hour sessions (12-1pm), will explore:
We pride ourselves across the HSC in N. Ireland for our sensitive approach to patients,service users and carers; we live in a relatively small, inter-connected community and understand our people. But how do we measure up against other organisations? Are we learning new methods? Using new technologies? This webinar will assess our progress in the Personal and Public Involvement sphere.
We appreciate the benefits of ‘involvement’ across the HSC - we know it helps us make better decisions, and it’s a moral imperative as well as a legal mandate to show we understand the needs and views of our users. Nevertheless, are we engaging and consulting with those who have ‘lived experience’ of our services - what new techniques and processes are needed? How do we best deploy them?
N. Ireland is a highly politicised environment, but currently without a functioning government at Stormont. This creates huge challenges for the HSC budgets, operations and transformation; but also for our involvement strategies. What do we need to do to understand the politics better, anticipate key issues and manage our work accordingly?
If you are interested in attending any of the sessions please click the link below