Protecting consumers on the way to Net Zero - Draft Utility Regulator Corporate Strategy 2024-2029

Closed 19 Jan 2024

Opened 25 Oct 2023


The Utility Regulator is consulting on its draft Corporate Strategy, Protecting Consumers on the way to Net Zero.

The draft strategy sets out the Utility Regulator’s proposed strategic direction for the next five years. It identifies four key strategic objectives:

  1. Supporting the Just Transition to net zero.
  2. Securing our water and energy supply
  3. Enabling best in class energy and water companies
  4. Providing the highest level of consumer service and protection

Why your views matter

We welcome your views and comments on our draft strategy, and will consider all the feedback we receive to help us finalise our final strategy.

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What happens next

Following the close of our consultation, we will consider the feedback we have received, before publishing our final Corporate Strategy in April 2024.


  • All stakeholders


  • Consultation
  • Engagement