FPS Information Unit Customer Satisfaction Survey 2024

Closed 15 Mar 2024

Opened 1 Mar 2024


The Information Unit within Family Practitioner Services (FPS), part of the Health & Social Care Business Services Organisation (BSO) in Northern Ireland produces analyses relating to the work of General Medical, Dental, Ophthalmic and Pharmaceutical practitioners.

As part of our commitment to providing a quality service to customers, we would be extremely grateful if you could complete this short survey, Your views are very important to us- it should only take a minute or two to complete and your opinions can be given anonymously.

Your feedback is voluntary and will be confidential. All answers will be compiled together and analysed as a group – responses will not be attributable to any individual. Thank you.

If you have any queries, please contact us at: Info.BSO@hscni.net


  • Government Department
  • Research
  • Charity, Community and Voluntary
  • Press/media
  • DOH Staff
  • HSCNI Staff
  • PHA Staff
  • Service users/patients
  • Carers
  • General Public
  • Advocate groups
  • Community/Voluntary sector organisations
  • Health and social care providers – statutory
  • Health and social care providers – non-statutory
  • Health professionals
  • Health and social care staff
  • Health and social care regulators
  • Staff representatives/Unions
  • Royal Colleges
  • Political representatives


  • Postgraduate Study
  • Census
  • Population Statistics
  • Health
  • Health and social care policy
  • Health and social care legislation
  • Quality and safety
  • Regulation of health and social care
  • Provision of health and social care services
  • Improvement of health and social care services
  • Patient/service user advocacy
  • Staff engagement
  • Eye Health
  • Public Spending
  • Health and Safety Policy