Pan Government Property Maintenance 2028-32 Survey

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Closes 19 Mar 2026

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Pan Government Property Maintenance 2028-32 Survey

As a client utilising services on the current Property Maintenance Framework, we wish to provide you with the opportunity to provide some feedback for the future framework.

1. Does your organisation wish to be included in the new Property Maintenance Framework which will run from 2028-2032?
(Required)
2. Are there other contracts or frameworks utilised by your organisation to deliver reactive maintenance and/or planned preventative maintenance, e.g. specialist fire alarm systems etc.
(Required)
3. Are you content with the financial limit in place of £2,500 for reactive maintenance requests?
(Required)
4. Are you content with the response times currently specified for reactive maintenance?
Current Response Times
Priority Response Time Completion Due
P1 Within 90 minutes of order issue date/time Within 36 hours of order issue date/time
P2 Within 4 hours of order issue date/time Within 48 hours of order issue date/time
P3 Before 18:00 on the next day Before 18:00 on the 5th working day
P4 Before 18:00 on the 5th working day Before 18:00 on the 10th working day

 

(Required)
5. Are you content with the limit of £75,000 for projects orders delivered through the Property Maintenance Framework?
(Required)
6. What are the key areas of service delivery under the Property Maintenance Framework which are most important to your organisation?
7. Are there special requirements, which are necessary for your business purposes, that you wish to be considered for inclusion within the Property Maintenance Framework?
(Required)
8. A more detailed communication will be issued to collate building specific data in the coming weeks, please advise who this should be issued to for your organisation.