ICT 2023 Framework Agreement - Lot 6 KPI Consultation - Hall Black Douglas Ltd

Overview

CPD manage a range of framework agreements with Contractors and Consultants.

It is essential that the performance of the suppliers to these framework agreements is measured and monitored to ensure that framework requirements are fulfilled efficiently and effectively.

Key Performance Indicators (KPI's) are embedded within each of the framework agreements to provide this measure of performance.

Monitoring these KPIs forms the basis for meaningful dialogue with the framework suppliers.

This online consultation has been developed to gather and evaluate each suppliers performance against the KPIs detailed in the framework agreement.

CPD appreciates your time to answer the questions which should take < 5 mins to complete.

The KPI’s for Consultant performance are to be completed for services provided at the following stages:

1. RIBA Stage 0 to 2
2. RIBA Stage 3 to 4
3. RIBA Stage 5 to 7
4. Overall Service