Strangford Lough Ferry Service Customer Engagement

Overview

Strangford Lough Ferry Service - Customer Engagement

About this questionnaire

We are seeking your views on the Strangford Lough Ferry service, with a particular focus on the timetable and how the service is currently used.

This is an initial engagement exercise. Its purpose is to help us build an up-to-date picture of how people use the ferry and what matters most to customers. The information gathered will be used by the Department for Infrastructure to inform future consideration of the service, including whether any changes should be explored further.

This is not a formal public consultation and it does not mean that changes to the service will take place.  Any decisions about the future of the service would be subject to further assessment and, where appropriate, more formal consultation.

Your responses will help us understand current travel patterns, priorities and issues, and ensure that any future work is based on a clear evidence base.

Thank you for taking the time to share your views.

Freedom of Information Act (FOI)

The contents of this customer engagement, including all departmental information, consultation materials, and any responses received, are subject to the Freedom of Information Act (FOI). This means that records may be disclosed to the public upon request, in accordance with the provisions and exemptions set out in the legislation.

Participants should be aware that information provided during the engagement process may therefore be made accessible, where required, while ensuring that any sensitive or personal data is handled in line with relevant data protection requirements.